FAQs

 frequently asked questions

Find answers to common questions about PURE Grips, our installation process, online ordering, and more! Don't see the answer to your question? No problem! Contact Us.

 

Get quick access to most commonly asked questions.

PURE Grips Installation Process
Step-by-Step Instructions on Installing PURE Grips
PURE Grips Installation Video
PURE Grips Installation Tools
PURE Grips Care & Cleaning
Online Order Processing
Online Order Payment Methods
Online Order Shipping
Online Order Returns
Third Party Vendor Orders & Promos
About PURE Grips

PURE Grips Installation Process


CAN YOU REALLY INSTALL YOUR GRIPS WITHOUT TAPE AND SOLVENT?

Yes! Our proprietary installation gun allows you to install PURE Grips in a matter of minutes! No tape. No solvent. No mess. Plus, our PURE Tack compound was formulated to adhere securely to the club shaft.

CAN YOUR GRIPS BE INSTALLED WITH TAPE AND SOLVENT?

Technically, yes. Do we recommend it? NO! Here’s why… PURE Grips were designed to be installed using our proprietary PURE Installation process, not tape and solvent. The bad news about tape and solvent is there’s a great likelihood that solvent will get on the outside of your grips and cause them to become slick. In short, we do not recommend using double-sided tape and solvent to install PURE Grips. Please note: using tape and solvent will void the product warranty.

If you want to build up your grip size, we recommend using masking tape or blue painters tape. Once you’ve placed the tape where you want it, take a damp cloth and wipe the tape. This will allow for the grip to slide easily over the tape while installing the grip with air.

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Step-by-Step Instructions on Installing PURE Grips


WHAT ARE THE STEPS TO INSTALLING PURE GRIPS?

  1. Attach PURE Air Gun Kit (PURE Green Attachment and Air Gun) to compressor hose.
  2. Secure club in vice with a club sleeve to avoid damaging shaft.
  3. Remove old grip with a hook blade, if it’s not a PURE Grip. (Use care when using the blade, cut away from your body.) If removing a PURE Grip, simply blow off the grip using the PURE Air Gun Kit!
  4. Remove / replace old tape (optional). We recommend blue painter’s tape for additional wraps and to place over the end of the shaft.
  5. Place needle opening of PURE Green Attachment into the hole at the end of the grip.
  6. Align your PURE Grip with the club shaft
  7. Using a small amount of air, expand the grip to fit over the shaft and gently apply forward pressure to guide the PURE Grip onto club shaft. NOTE: Squeezing your PURE Grip too hard will constrict the flow of air and cause difficulty in installation. Your Air compressor needs to have a minimum of 50 psi.
  8. Once the grip is within 2-3 inches from the end of the club, give it one firm, final push with the PURE Air Gun Kit.
  9. Align and stretch the grip to your desired length using a small amount of air.
  10. Release the PURE Grip from vice and head to the course!

Check out our PURE Installation Video to see how easy it really is.

 

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PURE Grips Installation Tools


CAN I PURCHASE THE INSTALLATION TOOLS FROM YOU DIRECTLY?

Yes, you can buy them directly on our website!
PURE Air Gun Kit
PURE Green Attachment
PURE Grips no longer sells a vice.

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PURE Grips Care & Cleaning


HOW DO I CLEAN PURE GRIPS?

Watch Video: How to Clean Your PURE Grips Golf Grips
PURE Grips provides everything you need to keep your grips looking their best, prolong their life and tackiness! To keep your grips and your game "on par" we designed the PURE Accessory Kit that fits perfectly in your golf bag!

WHAT IF I GET SOLVENT ON MY PURE GRIPS?

If solvent gets on your PURE Grips, use a mild dish soap (we recommend Dawn®) and water to clean off the grips. Be sure to wipe your grips down with a clean, dry cloth towel. Hint, hint… you may have to repeat this process several times in order to revive grip tackiness.

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Online Order Processing


HOW DO I KNOW MY ORDER WAS RECEIVED?

You will receive a confirmation email once your order has been received.

HOW DO I CHANGE MY ORDER?

We do our best to accommodate changes to orders placed online. We kindly ask that any changes to the order, shipping address, or payment method be made within the same business day of placing the order. Contact Us to make changes to an existing order. Online order changes cannot be guaranteed.

WHAT IF MY ORDER HAS ALREADY SHIPPED?

If your order has already shipped, you may be eligible for a refund (less any shipping charges). Please see our Returns policy.

CAN I MAKE CHANGES TO CUSTOM GRIP ORDERS?

Unfortunately, no. Custom Grip orders are FINAL sale. See Custom Grip Disclaimer.

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Online Order Payment Methods


WHAT PAYMENT METHODS CAN I USE?

PURE Grips accepts the following payments for online purchases.

 Accepted Payments

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Online Order Shipping


WHEN WILL MY ORDER SHIP?

As of April 22, 2019, non-custom web orders will ship within two business days of order receipt. Any delay in shipment will be communicated with you in a timely-manner by a member of our sales team. PURE Grips custom orders may take up to 5 business days to ship, once text and artwork has been approved by the customer. For more information, please read Terms of Use.

DO YOU SHIP INTERNATIONALLY?

PURE Grips offers international shipping to Canada and all European countries. Should you wish to place an online order and are outside this area, please contact us directly.

HOW DO I TRACK MY ORDER?

You will receive a tracking number in a Shipping Confirmation email once your order has shipped. If you have any questions, please contact us.

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Online Order Returns


WHAT IS YOUR RETURN POLICY?

Items returned to us within 30 days of delivery may be eligible for a refund. Please fill out the form here to determine your eligibility. All refunds are subject to the following policies:

  • Grips and accessories must be unused and undamaged to be eligible for a refund.
  • All refunds will be credited to your original form of payment or we may issue a merchandise credit to be applied towards a future purchase.
  • Once received, please allow 10-14 business days to process your return.
  • Refunds for grips received as gifts will only be made in the form of a merchandise credit.
  • Unfortunately, we cannot refund shipping charges.
  • We do not provide refunds for custom grips or grips installed using tape and solvent.
  • We do not provide refunds for grips purchased from any third-party including but not limited to vendors, distributors, resellers, and retailers such as, by way of example only, Ebay and Amazon.

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Third Party Vendor Orders & Promos


WHAT IF I PURCHASED PURE GRIPS FROM A THIRD PARTY VENDOR?

Grips and other items purchased from a third-party vendor are subject to the terms, conditions, and policies of such third-party. You must directly contact the third-party from whom you purchased in regards to any returns, refunds or exchanges.

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About PURE Grips


WHERE ARE YOUR GRIPS MADE?

PURE Grips are made right here in the USA. Our manufacturing facility is located right in the heart of Phoenix, AZ! In fact, most of our raw materials and supplies are also Made in the USA!

HOW ARE YOUR GRIPS DIFFERENT FROM OTHER GOLF GRIPS?

Let us count the ways!

  1. Made in the USA: Since 2008, PURE Grips has been proudly manufacturing golf grips in the USA.
  2. Customization: PURE Grips offers the unique ability to customize grips with your corporate logo, favorite saying, or personal design.
  3. Eco-Friendly: We use a cleaning solution with a GRAS FDA Safety Rating that is less harmful to the end user and to the environment.
  4. 12-Month Guarantee: Each grip undergoes a strict quality inspection by a production team member at each phase of our manufacturing process. That's why PURE Grips can offer a 12-month guarantee on every grip using our Tapeless Installation process.
  5. No Seams: With no seams or buffing, PURE Grips are perfectly concentric. That means each PURE Grip has uniform rubber distribution and the tightest weight tolerance in the industry.
  6. Tapeless Installation: PURE Grips requires no adhesive tapes or solvents. That's right, you can install our grips securely using our PURE Air Gun Kit.
  7. Quality: PURE Grips are made to the highest standards… it's just who we are. Each grip we make is within +/- 1 gram of specification, as compared to +/- 3-5 grams for our competitors. Find Grip Weights.
  8. PURE Tack Rubber Compound: We make all our grips from a proprietary rubber blend we call “PURE Tack”. PURE Tack is specifically formulated to provide more control and responsiveness with each stroke. To further ensure optimal PURE quality, we carefully store all raw materials in a temperature controlled, clean environment.

HOW DO YOUR GRIPS HELP MY GOLF GAME?

PURE Grips provides you with a consistent club connection -- increasing your confidence and giving you a better golf shot! The tackiness of our grips allows your hands to firmly secure to the club without twisting or slipping. In addition, our tight tolerances and high-quality standards allow PURE Grips to provide consistent swing weight making a perfect grip for every golfer.

WHERE CAN I FIND GRIP WEIGHTS?

You can find all grip specs, including weights, right here on our website. For more information about a particular golf grip, please visit individual PURE Grips product pages.

WHERE CAN I BUY PURE GRIPS?

Search for an Official PURE Grips Retailer near you.

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